Privacy Policy

LAST UPDATED APRIL 2022

Mend Me Massage Therapy ("Massage Me", "we", "us" or "our") is committed to protecting and respecting your privacy. Please read this Privacy Policy (the Policy) carefully as it contains important information about how we will use and treat your personal data. By visiting www.mendme-massagetherapy.com (“Our Website”) and/or our booking tool and store products section you are accepting and consenting to the practices described in this policy.

Personal Information Collection

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Any and all Personal Information you provide to Mend Me Massage Therapy through this Site is provided on a voluntary basis, and how much you disclose is up to you.

Non-Personal Information Collection

We may collect non-personal information about you when you interact with our Site.  Non-personal information may include information about the computer you are using to connect to the Internet (such as the operating system and the Internet service providers utilized and other similar information) and about your browser.

How We Collect Information

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why We Collect Information

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;

  • To improve our products and services;

  • To understand how our users as a group use the services and resources provided on our Site;

  • To provide targeted services and content;

  • To send periodic emails, reach out through target Facebook, Instagram and Google Ads marketing campaigns;

  • To comply with any applicable laws and regulations.

How We Store, Use, Share and Disclose Our Site Visitors' and Users’ Personal Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How We Communicate with Our Site Visitors and Users

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, and text messages.

Cookies

When you visit our web site, a “cookie” may be placed on your computer to track your visit and help us to improve the Site. You may set your browser to refuse or disable cookies, but if you do so, some features of the Site may not function properly.

How Site Visitors and Users Can Withdraw Their Consent

If you don’t want us to process your data anymore, please contact us at luopeihua2[at]gmail.com  or send us mail to: Mend Me Massage Therapy, Springwater Plaza, 364 Wilmington West Chester Pike Bldg B, Unit 7, Glen Mills, PA 19342, Tel: (484) 574-8086.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at luopeihua2[at]gmail.com or send us mail to: Mend Me Massage Therapy, Springwater Plaza, 364 Wilmington West Chester Pike Bldg B, Unit 7, Glen Mills, PA 19342, Tel: (484) 574-8086.